1. Overview

We are committed to protecting your personal data and maintaining your trust. This Privacy Policy explains what information we collect and how it is used when you interact with our platform.

2. Information We Collect

2.1 Information You Provide

• Full name and contact details (email, phone number)
• Booking and service-related information
• Billing and payment details (processed securely)
• Messages or inquiries submitted through forms

2.2 Automatically Collected Data

• Device type, browser, and IP address
• Usage data such as pages visited and actions taken
• Cookies and session data for improving user experience

3. How We Use Your Information

• To process bookings and deliver services
• To communicate updates, confirmations, and support responses
• To improve platform performance and user experience
• To ensure security and prevent unauthorized access
• To comply with legal obligations

4. Sharing of Information

We do not sell or rent your personal data. We may share information only when necessary:

• With trusted service providers (e.g., payment gateways)
• When required by law or legal processes
• To protect our rights, users, or system security

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure.

• Encrypted data transmission (HTTPS/SSL)
• Restricted access to sensitive data
• Regular system monitoring and updates

6. Cookies & Tracking

We use cookies to enhance your experience, remember preferences, and analyze traffic.

• Essential cookies for system functionality
• Analytics cookies to improve performance
• Optional cookies (based on your preferences)

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate data
• Request deletion of your data (where applicable)
• Withdraw consent for data processing

8. Data Retention

We retain your information only as long as necessary to provide our services and meet legal obligations.

9. Updates to This Policy

This Privacy Policy may be updated periodically. Continued use of our services means you accept the updated policy.